Skip to main content

Generative AI consulting, by people who run their own AI product in production.

Most generative AI consulting is prompt-tweaking by the hour with no instrumentation. Ours starts with a hand-rated golden set (example inputs and correct outputs used to score the model), ships a dashboard before the prompt is interesting, and treats the eval (automated test suite that scores model output) as the spec.

That's how the agent survives the second month.

12
LLM features in production
92%
renewal rate
14d
typical sprint, no extensions
2
founders - no junior layer
Eval-first
methodology that survives production
Claude
standardized across the practice

Most GenAI engagements end in a maturity report. Ours end in production.

If you need this
A hundred-page GenAI maturity assessment by analysts you'll never meet
A vendor-evaluation phase comparing seven LLM providers with no recommendation
A prompt library handoff with no eval suite - nobody can safely change prompts
Multi-quarter foundation-model exploration producing a leaderboard, zero features
We are not better at those than the four firms you would call. Call those firms.
We probably are
One LLM-backed feature live in fourteen days behind a feature flag
Eval rate, p95 latency (the slowest 5% of responses), and cost-per-call visible on a shipping dashboard
A RAG (retrieval-augmented generation) system whose answers your support reps trust to send unedited
Senior engineers you can text on Saturday when the refusal-rate alert fires
A prompt rig with version control, regression evals, and a CI step that blocks deploys

Four steps, run the same way every time.

Step 1

Use-case triage

Which LLM bets are worth building. We kill the ones that don't before you spend on them. Triage is a written assessment against a fixed rubric: data availability, eval feasibility, model fit, integration cost, metric owner.

Step 2

Eval-first sequencing

The eval is the spec. We write the golden set before we write a single prompt, and score a baseline before anything more clever. The order is non-negotiable: when we get it right, we ship in days; when we let prompt-tweaking come first, we ship in weeks.

Step 3

Production hardening

Prompt-injection defenses, structured-output validation, retry loops, cost caps, monitoring, refusal-rate alerts. Every LLM-backed feature ships with a dashboard and a refusal alert or it doesn't ship.

Step 4

Team enablement

We leave you self-sufficient. Runbooks for the prompt rig, the eval suite, model-upgrade decisions, and rollback. The success metric is whether the system runs without us.

Sprint, PoC, full build, or retainer - each ships in a fixed window.

Sprint, proof-of-concept (PoC), full build, or retainer - each has a fixed scope and a hard stop. Not a service menu you pick from like a wine list.

Book a fit call  →
GenAI Engagement · JAAX Labs
The four shapes
GENERATIVE AI CONSULTING  ·  FOUR ENGAGEMENT MODELS
01
GenAI strategy sprint
Two weeks. Use-case triage, model-selection matrix, build-vs-buy decisions, kill list. Fifteen pages, not a hundred.
02
Production proof-of-concept
Fourteen days to one LLM feature live. Eval harness, prompt rig, dashboard, runbook included. Refundable if it doesn't ship.
03
Full implementation
Six to twelve weeks. RAG, evals at scale, structured outputs, function calling, MCP (Model Context Protocol), monitoring, cost caps, integration.
04
Embedded team augmentation
Senior engineers embedded with your team on a monthly retainer. Prompt review, eval design, model-selection calls, on-call escalation.
05
Eval harness & observability
Regression eval suite, latency p95 dashboard, cost-per-call tracking, and CI step that blocks deploys on eval regression.

Four shapes. Ranges from $25k to $150k+.

We charge by engagement shape, not by domain. We publish it because the call where you ask the price and three weeks of email-tag begin is one we hated.

Production PoC $50–150k

Fourteen days to one LLM feature live in your stack. Eval harness, prompt rig, dashboard, runbook included. Refundable if it doesn't ship.

Full implementation $150k+

Six to twelve weeks. RAG, evals at scale, structured outputs, function calling, MCP, monitoring, cost caps, integration into your stack.

Team augmentation $/month retainer

Senior engineers embedded with your team. Prompt review, eval design, model-selection calls, on-call escalation. Quoted by scope.

/ How we know this works - Sentinel /

We run Sentinel. Our prompts go through the same rig yours will.

Sentinel is JAAX's live Shopify analytics product, and the LLM layer that answers operator questions over merchant data runs on the same eval-first prompt rig you'll inherit. Every habit on this page - the golden set, the dashboard-before-prompt rule, the refusal-rate alert - was earned shipping it.

See Sentinel
12 LLM features in production
92% renewal rate
14d typical sprint, no extensions
2 founders, no juniors

The buyers we do our best work for share three traits.

Specifically:

  • A number they want moved - deflection rate, recovery rate, time-to-quote, cost-per-ticket
  • At least one AI initiative already attempted - they know the difference between a working agent and a working demo
  • A window, usually a quarter, to show something running

We work with Series A startups whose founder is shipping the feature themselves.

We work with mid-market teams handed GenAI with no headcount.

We work with Fortune 1000 divisions that want one feature shipped well in their own roadmap.

"The eval is the spec. The prompt is the implementation detail. The dashboard ships first."
From the JAAX methodology

Questions we get on every fit call.

Generative AI consulting is the engineering practice of getting LLM-backed features from a demo into production with an eval harness, a prompt rig, and a dashboard the buyer can read. The honest version of the category builds and runs the systems it sells; the dressed-up version sells prompt-tweaking by the hour with no instrumentation. We are the first kind. The proof is Sentinel.

AI consulting is the strategy practice - which projects to fund, which to kill, how to sequence them. Generative AI consulting is the engineering practice for the LLM-specific subset - prompts, evals, RAG, fine-tuning, function calling, structured outputs. We do both, but a head of product or CTO shopping for GenAI consulting wants the implementers, not the strategists. This page is for the implementers.

We standardize on Anthropic's Claude - Opus for hard reasoning, Sonnet as the daily driver, Haiku for high-throughput cheap calls - and reach for GPT-4 class OpenAI models, open-source Llama derivatives, or specialized models when the eval says we should. We will tell you on the fit call which tier fits the latency and cost envelope you have to hit. The right answer is whichever model the eval picks.

Almost always: prompt first, then RAG, then fine-tune only if the eval says you have to. Fine-tuning earns its place when the task is narrow, the format is rigid, latency or cost matters more than reasoning, or the prompt has hit the model's instruction-following ceiling. Most teams arriving at us are budgeting to fine-tune three months too early. We will tell you on the fit call whether your problem actually needs it.

Yes - and we spend more time on chunking, retrieval evals, and hybrid keyword-plus-vector search than on the model. RAG is not a thing you ship; it is a thing you tune. We build with whichever vector database the team already runs (Pinecone, Weaviate, pgvector) and treat the embedding step as a calibration that has to be revisited every quarter as the corpus shifts, not a one-time decision.

A GenAI strategy sprint is two weeks, no extensions. A production proof-of-concept is fourteen days from kickoff to a feature serving real traffic behind a feature flag. A full implementation - RAG, evals, monitoring, the integration layer - is six to twelve weeks depending on data hygiene and integration surface. We refuse engagements that don't fit a 14-day sprint at the unit level.

Strategy sprints run $25–45k. Production proofs-of-concept run $50–150k. Full implementations start at $150k and scale with integration depth. Embedded team augmentation is a monthly retainer. Pricing is the same regardless of industry - we charge by engagement shape, not by domain.

Yes, and we reach for them in that order. Structured outputs first - most prompts that look like agents are actually one structured output away from being a function. Function calling for the cases that genuinely need tool use. MCP when the same tool surface needs to be reachable by multiple clients without rebuilding the integration each time. We treat MCP as a deployment pattern, not a religion.

Yes, mutual NDA before any technical conversation. We do not work for clients with conflicting active engagements in the same competitive set during a quarter - a rule we enforce on ourselves more strictly than most clients ask us to.

Start something

Send a paragraph. We'll come back the same day.

Tell us what feature you want shipped and the metric you want moved. We'll come back with a yes, a no, or a sharper question. No discovery deck, no pitch meeting marathon.

Book a 30-min fit call