Two weeks. Use-case triage, six-month roadmap, build-vs-buy decisions, kill list. Phase one of the arc, or stand-alone.
An AI solutions provider that owns the whole thing.
Most teams shopping for AI end up with a strategy vendor, a build vendor, an integration vendor, and a run-the-system vendor - and become the systems integrator by accident. We are the one accountable partner from kickoff through the third year of on-call. One contract, one phone number, one named pair on every incident.
Most teams end up as the systems integrator. We collapse that into one team.
Strategy → PoC → implementation → run. One contract.
Strategy - two weeks
Sit with your buyers, your data, your existing systems. Output: prioritized use-case list, cost/ROI per item, build-vs-buy per item, six-month roadmap, kill list. Fifteen pages, not a hundred.
PoC - fourteen days to live
Highest-ROI use case from phase one, deployed in your real stack on real data behind a feature flag. Agent running against real users by day fourteen, with a dashboard and runbook.
Implementation - six to twelve weeks
Wire in multi-agent systems with MLOps (the operations layer that keeps the agent running reliably in production), eval (automated test suite that scores model output) harness scaling, monitoring, drift detection, and cost controls. Add PII (personally identifiable data) redaction and audit logs into your CRM, helpdesk, ops, and finance stack. Hand off to your team with runbooks they own.
Run the system - monthly retainer
On-call rotation for incidents. Monthly eval maintenance. Model upgrades when the eval says yes, not when the vendor's marketing does. Cost review. Quarterly architecture review.
You get a roadmap, a live agent, full implementation, and an on-call team. Stop after any phase.
Each phase is priced and gated separately, so you can stop and walk with what you have. Strategy ends in a roadmap you own outright. PoC ends in a system you can hand to another firm. Implementation ends in a runbook detailed enough for in-house handoff.
Book a fit call →Four shapes. Ranges from $25k to $150k+.
Each phase is priced and contracted separately. Your price depends on how many systems the AI has to touch, how sensitive your data is, and how much ongoing support you want from us.
Fourteen days to one agent live in your stack. Eval harness, dashboard, runbook included. Refundable if it doesn't ship.
Six to twelve weeks. Multi-agent systems, MLOps, integration, monitoring, drift detection, audit logs, team handoff.
On-call rotation, eval maintenance, model upgrades, cost reviews, quarterly architecture review. Quoted by deployed surface.
We built a live AI product. You get the same methodology.
Sentinel is JAAX's live Shopify analytics product. We wrote the strategy, shipped the build, integrated against Shopify and Stripe webhooks, and we are the on-call rotation. Everything we say on this page, we learned by shipping Sentinel. The proof is not a portfolio - the proof is that you can buy the product we run on the same SLA we are pitching you.
See SentinelFor teams with scar tissue from fragmented vendors.
The buyers we do our best work for share three traits:
- A number they want moved - deflection rate, recovery rate, time-to-quote, cost-per-ticket
- At least one AI initiative already attempted - they know the difference between a working agent and a working demo
- A window, usually a quarter, to show something running
We work with three buyer profiles. Series A startups whose founder has decided they want one partner instead of three. Mid-market companies whose head of platform has been handed AI as a portfolio. Fortune 1000 divisions that have given up on the global AI office and want to ship one thing well in their own P&L.
Questions we get on every fit call.
An AI solutions provider owns the entire arc - strategy, design, build, integration, and ongoing run - under one engagement, one contract, and one phone number. An AI consultant decides what to build. An AI development shop builds it. An AI integration partner wires it into your stack. The solutions provider is the firm that does all four and is on the hook when any of them fails. The hardest engagements we have ever inherited were ones where those four roles were split across four vendors, and nobody owned the seam where the agent broke.
Best-of-breed sounds disciplined and behaves like a coordination tax. The strategy firm writes a deck the build firm cannot ship. The build firm hands an artifact the integration firm cannot deploy.
The integration firm leaves a system the run firm cannot operate. Every handoff is a place where accountability goes to die and the buyer becomes the systems integrator by accident. We offer the opposite - one team, one SLA, fewer choices - and we are honest that it is a tighter fit for fewer projects. When best-of-breed is genuinely the right shape, we say so on the fit call and refer.
Phase one is a two-week strategy sprint that ends with a prioritized roadmap and a kill list. Phase two is a fourteen-day production proof-of-concept on the highest-ROI use case from phase one, deployed behind a feature flag with a dashboard. Phase three is six to twelve weeks of full implementation - additional agents, integration into your CRM, support, and ops stack, eval scaling, monitoring, drift detection, cost controls, runbook handoff. Phase four is the run-the-system retainer: on-call rotation, eval maintenance, model upgrades, incident response. The same two faces ship every phase. The contract is one document with phase gates, not four contracts stitched together.
Strategy sprints run $25–45k. Production proofs-of-concept run $50–150k. Full implementations start at $150k and scale with integration depth and the number of systems the AI has to touch. The run-the-system retainer is monthly and quoted by scope of the deployed surface - typically a fraction of the implementation cost, billed for as long as you want us on the phone. We publish ranges because we hate the call where you ask the price and three weeks of email-tag begin.
On-call rotation for production incidents. When an alert fires at 2am on a Sunday, there is one phone number, and we wrote the alert that woke us up. Monthly eval maintenance, because your test dataset drifts as your business does. Model upgrades when a new release earns the swap on your eval, not when the vendor's marketing team says so. Cost-control review at the end of each month, with a written note on what we tuned and why. And a quarterly architecture review where we tell you which pieces of the system are aging and what the right rebuild order is. The retainer is the part most providers do not want to sell because the hours are unpredictable; we offer it because the system is not done shipping when the implementation invoice closes.
One number, one inbox, one named on-call engineer per week. We do not route incidents through an account manager or a ticketing portal. Every alert in production is one we wrote and tuned, and every runbook entry is one we are willing to be paged against ourselves. If a vendor API is the cause, we own the comms and the workaround until they fix it. If our code is the cause, we say so in the post-incident note and ship the fix on the same call. We refuse to staff this any other way because the alternative - a layer between the buyer and the engineer - is what makes other providers' incidents take a week instead of a morning.
Yes, mutual NDA before any technical conversation. We do not work for clients with conflicting active engagements in the same competitive set during a quarter - a rule we enforce on ourselves more strictly than most clients ask us to. End-to-end work makes conflicts more serious. We will turn down a contract whose run-the-system phase would conflict with another client's, even when the build phase would have been fine.
If you need a hundred-page program plan delivered by a team of analysts you will never meet again, hire a global systems integrator. If you want one accountable partner from kickoff through the third year of running the system, hire us. The two-person constraint is the feature. There is no junior layer between the buyer and the engineer. The same two faces own strategy, the build, the integration, and the on-call rotation - and they are the same two faces that will be on your incident calls in month eighteen. We will hire when we can do it without breaking this. Not before.
Book a 30-min fit call. We'll come back the same day.
Tell us where you are in the arc - fragmented vendors, a stuck PoC, a system nobody owns the run of - and the number you want moved. We'll come back with a yes, a no, or a sharper question. No discovery deck, no pitch meeting marathon.
Book a 30-min fit call